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Vela Diamond believes that “Without Jewelry, Beauty is unfinished.”

Inspired by global fashion, we create fine natural diamond jewelry to elevate your everyday look.

    WELCOME BACK IN STORE

    Complete The Form Below With Your Inquiry

    Thank you for your interest in contacting us. We are here to assist you in any way we can, and in order for us to do so, we kindly ask that you please fill out the form below with your inquiry.

    QUESTIONS & ANSWERS

    Frequently Asked Questions

    HOW TO CARE FOR JEWELRY LONG-TERM?

    To maintain the beauty and longevity of your jewelry, avoid contact with chemicals, perfumes, lotions, or chlorine. It’s also recommended to remove your jewelry when engaging in activities that may cause it to be hit or scratched. Additionally, store it properly in a jewelry box or a separate zippered fabric pouch.

    Absolutely. Every piece of our jewelry is made with 100% natural diamonds, thoughtfully chosen for their superior quality and radiant brilliance—so you can shop with complete confidence.

    In-stock items are shipped within 1–3 business days after order confirmation. Custom-made jewelry may require 10–45 days for production, depending on the design complexity.

    We provide full insurance during transit until the item is signed for upon delivery.
    (Full payment is required before shipping.)
     
    If the product is found to be damaged during shipping, please notify us immediately and provide photo evidence.
     
    Note: Once the item has been signed for, we are no longer responsible for any damage or loss under any circumstances.

    We guarantee the quality of every piece, covering both craftsmanship and materials.

    Should any defect occur, please be aware that damage caused by regular use, improper care, or accidents may incur additional charges for repair or service, subject to the company’s policy.