Shipping & Delivery

Q: Delivery service

Customers in Bangkok and nearby areas We offer free delivery by messenger for customers living in Bangkok and nearby provinces. This service is available only for these areas , and customers must pay in full before delivery . For customers in other provinces. If you live outside of Bangkok, we will ship your order via EMS free of charge . The shipment will be fully insured during transit , up until it is signed for upon delivery . Customers are required to make full payment before the order is shipped . Note: After the package has been signed for, the shop will not be responsible for any loss or damage that may occur. #text-608211682 { line-height: 1.6; }

Shipping Methods

Vela Diamond Diamond is committed to delivering your products as quickly as possible with free shipping, according to the agreed terms. We guarantee that your order will arrive in perfect condition, ensuring an excellent online shopping experience.

Delivery service

Customers in Bangkok and nearby areas

We offer free delivery by messenger for customers living in Bangkok and nearby provinces.
This service is available only for these areas, and customers must pay in full before delivery.

For customers in other provinces.

If you live outside of Bangkok, we will ship your order via EMS free of charge.
The shipment will be fully insured during transit, up until it is signed for upon delivery.
Customers are required to make full payment before the order is shipped.

Note: After the package has been signed for, the shop will not be responsible for any loss or damage that may occur.

Self-pick-up available

Customers are welcome to pick up their orders at our store during the following days and hours:

Monday to Friday: 11:00 AM – 7:00 PM
Saturday: 11:00 AM – 4:00 PM

Please note that the store is closed on Sundays.

Shipment Tracking

Once Vela Diamond has shipped your order, the company will provide you with a tracking number. You can track your shipment by entering the provided tracking number.